We collect information to provide better services to all of our users – such as to set up a user account, personal profile, contact users, satisfy your requests and etc., therefore, in order fulfill those services above, we may share certain genres of personal information with Google (Google Analytics, GCP service), Amazon (AWS platform), IFTTT and CONRAD Connect.
We collect information in three ways:
For example, many of our services require you to sign up for a registration. Therefore, we’ll collect Personal Information such as your name, email address, IP address, your time zone, camera title and description. If you want to take full advantage of our sharing features we offer, we may also ask you to provide us with certain information to submit the service.
- Information we get from your use of our services.
We’ll automatically receive and record certain information from your browser when you interact with our service, some of those automatically collected information may not be personal information depending on the service’s nature.
When we collect usage information, we only use those data in aggregate form but not to identify you personally. For example, this aggregate data enable us to know how often customers use parts of our service, so we can make the service eye-catching to as many customers as possible. We may also provide this aggregate information to our partners and give them a clear picture of how often our users use their services and our services; in that case, we can provide our users with an optimum online experience. However, we will never disclose aggregate information to a partner in a manner that would identify you personally.
We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of our service. If you do not wish to receive any email from us, please indicate your preference in your account settings or emailing us at email@example.com.
When you choose to use our invitation service to invite a friend to the service, we will ask you for invitee's email address and send an email invitation automatically. We’ll store this information to send this email, to register your friend when your invitation is accepted, and also to track the success of our invitation service. However, your friend may still contact us and request us to remove this information from our database at firstname.lastname@example.org.
- How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, and to develop new ones. We’ll neither sell nor rent your personal information to anyone.
We only share your personal information listed in the personally identifiable form with third parties described below:
- Affiliated Businesses (not controlled by SpotCam) :
In certain situations, our affiliated businesses may sell items or provide services to you (either by themselves or jointly with us). For example, when we sell products or provide services jointly with affiliated businesses, you will recognize when an affiliated business is associated with such a transaction or service, in that case, we will share your personal information with that affiliated business only to the extent that it is related to such transaction or service. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain SpotCam services.
We may allow advertisers to choose the demographic information of users who will see their advertisements and we may provide information we have collected from you to an advertiser in non-personally-identifiable form, so the advertiser can select the appropriate audience for its advertisements.
When we employ other companies and people to perform tasks on our behalf, we will need to share your information with them to provide products or services to you. However, unless we tell you differently, our agents do not have any right to use any personal information we share with them beyond what is necessary to assist us. For example, if you were to engage in a credit card transaction, we would need to allow a credit card processing company to verify the transaction; however, that company would only be authorized to use your credit card information to the extent we needed their assistance in completing your transaction.
- User Profiles and Submissions:
As you must understand that we cannot control what other users do with any content you voluntarily disclose on the service. For example, we will share your video content with users designated by you via the service, but we cannot control if other users you have allowed to access to make your user submissions publicly available and to be collected and used by others, or to be redistributed through the internet and other media channels.
- Protection of SpotCam and Others:
We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of SpotCam, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Except from mentioned above, we’ll share your personal information with third parties when we have your consent to do so.
Your account is protected by a password for your privacy and security. However, in order to prevent unauthorized access to your account and personal information, it’s important to select and protect your password appropriately and also to limit access to your computer and browser by signing off after you have finished accessing your account.
We strive to protect the privacy of your account and personal information we have in our records, but a complete security cannot be guaranteed. Unauthorized entry or use, hardware or software failure, and other factors, may still compromise the security of user information at any time.
- Accessing and updating your personal information
When updating your personal information, we may ask you to verify your identity before we can act on your request. You may access, change or delete certain information you’ve provided to us or correct your account information and email preferences at any time by logging in to your account.
The information you can view and update through your account may change as our service changes. For purposes of applicable law (e.g. GDPR), If you have any questions about viewing, updating or deleting information we have on file about you, please contact us at email@example.com.
- Questions and suggestions
If you have any questions or concerns regarding our privacy policies, please contact us at firstname.lastname@example.org. or send mail to SpotCam Co., Ltd.